Bay Ship & Yacht Co. Career Opportunities
Within the last 5 years, what role did the following play in your job:
Developing new processes and procedures for quality and improving on existing ones
Within the last 5 years, what role did the following play in your job:
Ensuring company is within ISO 9001 compliance
Within the last 5 years, what role did the following play in your job:
Manage a root cause analysis and corrective action system to eliminate quality deficiencies.
Quality Assurance Manager
CA - Alameda
OR
Apply with

Key Role Contributing at Both Tactical and Strategic Levels in Intriguing Industry

Make an Impact Leading Solid and Diverse QA Program to Next Level at Flourishing Company

This is an opportunity to play a mission-critical role and enjoy the best of two worlds: you will take over well-established quality processes and infrastructure, but you'll also be able to make your mark as you drive continuous improvement. Quick question for you - click here We're in a unique and interesting niche industry, but our operations are diverse, allowing you to broaden your experience. For example, we have 14 skilled craft departments and shops in our yard. In addition to managing day-to-day quality processes, you'll contribute at the strategic level, including annual planning, supporting the development of training and more. Not only will you work in a dynamic environment at a growing and thriving company with a rich history of success, but you also will enjoy a beautiful waterfront environment with skyline views.

Bay Ship & Yacht Co. (BSY) is a modern shipyard located in Alameda, CA on the waterfront of San Francisco Bay. We provide drydocking and repair services to commercial and government vessels, including tugboats, ferries, Coast Guard cutters, cruise ships, pilot boats, yachts, and marine vessels of all kinds. Our diverse workforce of 350+ employees includes skilled welders, painters, machinists, pipefitters, electricians, dockmen, and fabricators.

Pictured: For over 30 years Bay Ship & Yacht Co. has been regarded as one of the West Coast's premiere shipyards, providing a complete range of superyacht refit and repair services for both modern and traditional vessels. Quality plays a key role in that reputation.

The Requirements

To be a good fit for the Quality Assurance Manager opportunity, you will have:
  • A bachelor's degree in Quality, Engineering or other relevant technical field; additional certifications are a plus, and we will consider non-degreed candidates with outstanding experience and demonstrated success.
  • Quality assurance experience in manufacturing or heavy industry; maritime/shipyard experience is preferred but not required.
  • Experience with quality standards, ideally ISO 9001. Quick question for you - click here
  • Experience collaborating with external auditors.
  • A track record of success in driving process improvements.
  • Strong analytical and strategic planning skills.
  • Solid computer skills, including MS Office applications (Word, intermediate to advanced Excel, PowerPoint, Outlook).
  • A clean driving record.
  • The ability to drive to Alameda, CA within 45 minutes.
Just as important will be the following competencies and characteristics:
  • Strong leadership skills, including the ability to:
    • Manage direct reports.
    • Influence and motivate others.
    • Drive change in multi-site environment.
  • Strong interpersonal skills with an outgoing, service-oriented personality.
  • Excellent verbal and written communication skills in English, including the ability to effectively write document processes and policy.
  • A progressive and proactive approach to your work.
  • The ability to solve problems and deal with complexity in a fast-paced, fluid environment.
  • Strong team and meeting facilitation skills.
  • Strict attention to detail.
To meet the minimum qualifications for this role, you will need legal authorization to work for any employer in the US without requiring visa sponsorship. All new hires must provide identification to verify eligibility to work in the U.S. and pass a pre-employment medical exam which includes a drug screening and physical abilities assessment.

Applicants need to be from the greater San Francisco Bay Area region, (no further than 45 miles from Alameda, CA) since relocation benefits are not offered.

You will typically work from 7 AM to 3:30 PM, Monday through Friday, although we'll look to you to be flexible. You'll also travel locally (Richmond and San Francisco) to various project sites.

Role Overview

Note: this is a high-level overview of the role. To take a deeper dive into the details, see the Role Specifics tab.

Quality at Bay Ship & Yacht

Our Quality Management System guarantees that every project is able to meet the customer's exacting standards. Each job is governed by a quality control checkpoint plan, which may include hundreds of individual inspections, affecting each of the 14 skilled craft departments and shops that make up our yard. The specialists in each craft use the QCCP to measure and examine work completed each day, and to judge whether it matches what was promised the customer. As our master checklist, the QCCP ensures that the right tasks are done at the right time, and in the right way.

The company's quality assurance program was accepted by Naval Sea Systems Command (NAVSEA) in 2015, and achieved QP 1 certification by the Society for Protective Coatings (SSPC) in 2012.

Leading the QA Charge

Reporting to the Operations Manager, you will supervise a Quality Assurance Coordinator; this position is open, and you'll take point on recruiting the right talent. You'll provide guidance and support regarding quality to Senior Leads in each craft, department heads and our training team.

You'll be responsible for maintaining and continuously improving Bay Ship & Yacht's Quality Management System (QMS), which is based on ISO 9001, acting in the capacity of management representative for the QMS. This will include ensuring that operations conform with SSPC QP 1, American Bureau of Shipping (ABS) and US Coast Guard requirements through the QMS. You'll also ensure consistent quality of production by validating processes, facilitating audits, conducting root cause analysis, providing documentation and managing staff. Quick question for you - click here

We are currently developing and implementing a significant upgrade to our training processes to incorporate principles of lean manufacturing, Training Within Industry (TWI) and industry standards. You will support the training team in developing and enforcing standard work instruction systems, ensuring they are sustainably aligned with ISO 9001 standards.

Role Specifics

Note: this is a detailed description of the role. To get the 30,000-foot view, see the Role Overview tab.

In this role, you will be responsible for the effective development, management and continuous improvement of Bay Ship & Yacht's Quality Management System. Your activities will fall into four key areas.

With regard to the Quality Management System, you will:
  • Develop, manage and continually improve the BSY QMS to successfully achieve defined corporate objectives.
  • Work with production personnel to develop and sustain effective in-process quality systems.
  • Manage an effective root cause analysis and corrective action system to continually eliminate quality deficiencies.
  • Develop, manage and control project Quality Control Plans and documentation.
  • Develop and provide, to senior management, a monthly QMS report featuring key quality performance metrics.
In supporting lateral departments you will:
  • Ensure that the QMS supports compliance with environmental, safety and health regulations.
  • Work with the Training Department to develop competencies and continuous improvement systems in support of quality objectives.
  • Support craft departments to ensure technical conformance with relevant quality requirements.
  • Ensure that company quality control instruments are maintained in conformance with the QMS.
In the area of system audits you will:
  • Effectively manage an internal audit planning and performance system.
  • Manage external audits as necessary.
  • Perform audits of suppliers and subcontractors as necessary.
Additional general activities will include:
  • Assisting and supporting other managers and departments as appropriate.
  • Accomplishing additional tasks as assigned and/or as necessary for the success of the organization.
  • Routinely contributing to the continual improvement of the organization.

What's in It for You

Multi-level impact
Our programs are stable, but continuous improvement is embedded in our culture and, as you know, required for compliance with ISO 9001 and other standards. You'll make an impact as you formalize and document processes, conduct and coach others on root cause analysis, lead quarterly and annual quality reviews with senior leaders, and more.

Mission-critical role
A successful quality assurance program is critical to achieving the BSY objective -- the 21st Century Shipyard -- and our mission of delivering absolute customer satisfaction. In fact, we are committed to exceeding our customers' quality standards on every project.

Great team environment
We believe in encouraging growth and innovation. At Bay Ship & Yacht Co., we understand that people are our most valuable asset. Our core values of respect, quality, safety, teamwork and communication are what guide us everywhere we operate. As you can see, you will become the steward of one of our core values. We also enjoy a casual atmosphere.

Autonomy and support
As the subject matter expert for quality, you'll have the elbow room you need to succeed. At the same time, you'll have support from collaborative coworkers who understand the importance of quality.

Excellent compensation
In addition to a competitive salary, we offer a comprehensive benefits package including medical, dental and life insurance; paid time off; a 401(k) plan and more.

Keys to Success

Your technical expertise in quality assurance will be essential, but just as important will be your leadership and interpersonal skills. You should establish yourself as a resource to the various departments and crafts, one who can help them achieve goals. You'll find people to be open to improvement, and a collaborative approach almost always will work best. However, you also should be willing to be assertive as necessary.

To excel in this role you will approach internal teams with the same commitment to service that you bring to interactions with customers. We'll look to you to bring a strong sense of ownership to enhancing the department's and organization's reputation, remaining open to accomplishing new and different requests and exploring opportunities to add value.

In addition, in order to be an outstanding Quality Assurance Manager, you will:
  • Stay abreast of emerging trends and best practices in quality management.
  • Represent Bay Ship & Yacht effectively as you interact with external auditors and customers' quality assurance teams.
  • Remain willing to put on steel-toed boots and a hard hat to spend time in production areas observing, doing root cause analysis and looking for opportunities to improve.
  • Maintain open lines of communication with key contacts.
  • Manage multiple activities and priorities effectively.
  • Achieve goals independently and also contribute value as a team player.

About Us

A passion for quality

Bay Ship & Yacht Co. (BSY) was founded in 1977 by Bill Elliott with primary focus on the construction and repair of wooden ships. Bill traveled the country with his crew, instilling in them a deep respect for the sea and a passion for achieving the level of quality that ocean travel demands.

That passion endured as the company made the transition to repairing, conversion and the building of commercial and military vessels and superyachts, and today anchors our mission to always deliver absolute customer satisfaction through exceptional quality, service and on-time delivery to meet customer expectations.

Bay Ship & Yacht's commitment to quality construction and repair is widely recognized throughout the commercial vessel community. That reputation is well-known to a growing circle of experienced superyacht owners who have made Bay Ship & Yacht their company of choice, and to a group of buyers who recognize that the Bay Ship & Yacht experience has set the standard for others to follow.

Pictured: We have, for over 30 years, built boats in wood, composite, steel or aluminum, from 8' to 120', including row boats, fishing boats, sailing yachts, high speed and low speed power yachts, commercial vessels and historic sailing ships, all custom, all unique and all built to the exacting standards of the boatbuilder's craft.

Key Role Contributing at Both Tactical and Strategic Levels in Intriguing Industry

Make an Impact Leading Solid and Diverse QA Program to Next Level at Flourishing Company

This is an opportunity to play a mission-critical role and enjoy the best of two worlds: you will take over well-established quality processes and infrastructure, but you'll also be able to make your mark as you drive continuous improvement. Quick question for you - click here We're in a unique and interesting niche industry, but our operations are diverse, allowing you to broaden your experience. For example, we have 14 skilled craft departments and shops in our yard. In addition to managing day-to-day quality processes, you'll contribute at the strategic level, including annual planning, supporting the development of training and more. Not only will you work in a dynamic environment at a growing and thriving company with a rich history of success, but you also will enjoy a beautiful waterfront environment with skyline views.

Bay Ship & Yacht Co. (BSY) is a modern shipyard located in Alameda, CA on the waterfront of San Francisco Bay. We provide drydocking and repair services to commercial and government vessels, including tugboats, ferries, Coast Guard cutters, cruise ships, pilot boats, yachts, and marine vessels of all kinds. Our diverse workforce of 350+ employees includes skilled welders, painters, machinists, pipefitters, electricians, dockmen, and fabricators.

Pictured: For over 30 years Bay Ship & Yacht Co. has been regarded as one of the West Coast's premiere shipyards, providing a complete range of superyacht refit and repair services for both modern and traditional vessels. Quality plays a key role in that reputation.

The Requirements

To be a good fit for the Quality Assurance Manager opportunity, you will have:
  • A bachelor's degree in Quality, Engineering or other relevant technical field; additional certifications are a plus, and we will consider non-degreed candidates with outstanding experience and demonstrated success.
  • Quality assurance experience in manufacturing or heavy industry; maritime/shipyard experience is preferred but not required.
  • Experience with quality standards, ideally ISO 9001. Quick question for you - click here
  • Experience collaborating with external auditors.
  • A track record of success in driving process improvements.
  • Strong analytical and strategic planning skills.
  • Solid computer skills, including MS Office applications (Word, intermediate to advanced Excel, PowerPoint, Outlook).
  • A clean driving record.
  • The ability to drive to Alameda, CA within 45 minutes.
Just as important will be the following competencies and characteristics:
  • Strong leadership skills, including the ability to:
    • Manage direct reports.
    • Influence and motivate others.
    • Drive change in multi-site environment.
  • Strong interpersonal skills with an outgoing, service-oriented personality.
  • Excellent verbal and written communication skills in English, including the ability to effectively write document processes and policy.
  • A progressive and proactive approach to your work.
  • The ability to solve problems and deal with complexity in a fast-paced, fluid environment.
  • Strong team and meeting facilitation skills.
  • Strict attention to detail.
To meet the minimum qualifications for this role, you will need legal authorization to work for any employer in the US without requiring visa sponsorship. All new hires must provide identification to verify eligibility to work in the U.S. and pass a pre-employment medical exam which includes a drug screening and physical abilities assessment.

Applicants need to be from the greater San Francisco Bay Area region, (no further than 45 miles from Alameda, CA) since relocation benefits are not offered.

You will typically work from 7 AM to 3:30 PM, Monday through Friday, although we'll look to you to be flexible. You'll also travel locally (Richmond and San Francisco) to various project sites.

Role Overview

Note: this is a high-level overview of the role. To take a deeper dive into the details, see the Role Specifics tab.

Quality at Bay Ship & Yacht

Our Quality Management System guarantees that every project is able to meet the customer's exacting standards. Each job is governed by a quality control checkpoint plan, which may include hundreds of individual inspections, affecting each of the 14 skilled craft departments and shops that make up our yard. The specialists in each craft use the QCCP to measure and examine work completed each day, and to judge whether it matches what was promised the customer. As our master checklist, the QCCP ensures that the right tasks are done at the right time, and in the right way.

The company's quality assurance program was accepted by Naval Sea Systems Command (NAVSEA) in 2015, and achieved QP 1 certification by the Society for Protective Coatings (SSPC) in 2012.

Leading the QA Charge

Reporting to the Operations Manager, you will supervise a Quality Assurance Coordinator; this position is open, and you'll take point on recruiting the right talent. You'll provide guidance and support regarding quality to Senior Leads in each craft, department heads and our training team.

You'll be responsible for maintaining and continuously improving Bay Ship & Yacht's Quality Management System (QMS), which is based on ISO 9001, acting in the capacity of management representative for the QMS. This will include ensuring that operations conform with SSPC QP 1, American Bureau of Shipping (ABS) and US Coast Guard requirements through the QMS. You'll also ensure consistent quality of production by validating processes, facilitating audits, conducting root cause analysis, providing documentation and managing staff. Quick question for you - click here

We are currently developing and implementing a significant upgrade to our training processes to incorporate principles of lean manufacturing, Training Within Industry (TWI) and industry standards. You will support the training team in developing and enforcing standard work instruction systems, ensuring they are sustainably aligned with ISO 9001 standards.

Role Specifics

Note: this is a detailed description of the role. To get the 30,000-foot view, see the Role Overview tab.

In this role, you will be responsible for the effective development, management and continuous improvement of Bay Ship & Yacht's Quality Management System. Your activities will fall into four key areas.

With regard to the Quality Management System, you will:
  • Develop, manage and continually improve the BSY QMS to successfully achieve defined corporate objectives.
  • Work with production personnel to develop and sustain effective in-process quality systems.
  • Manage an effective root cause analysis and corrective action system to continually eliminate quality deficiencies.
  • Develop, manage and control project Quality Control Plans and documentation.
  • Develop and provide, to senior management, a monthly QMS report featuring key quality performance metrics.
In supporting lateral departments you will:
  • Ensure that the QMS supports compliance with environmental, safety and health regulations.
  • Work with the Training Department to develop competencies and continuous improvement systems in support of quality objectives.
  • Support craft departments to ensure technical conformance with relevant quality requirements.
  • Ensure that company quality control instruments are maintained in conformance with the QMS.
In the area of system audits you will:
  • Effectively manage an internal audit planning and performance system.
  • Manage external audits as necessary.
  • Perform audits of suppliers and subcontractors as necessary.
Additional general activities will include:
  • Assisting and supporting other managers and departments as appropriate.
  • Accomplishing additional tasks as assigned and/or as necessary for the success of the organization.
  • Routinely contributing to the continual improvement of the organization.

What's in It for You

Multi-level impact
Our programs are stable, but continuous improvement is embedded in our culture and, as you know, required for compliance with ISO 9001 and other standards. You'll make an impact as you formalize and document processes, conduct and coach others on root cause analysis, lead quarterly and annual quality reviews with senior leaders, and more.

Mission-critical role
A successful quality assurance program is critical to achieving the BSY objective -- the 21st Century Shipyard -- and our mission of delivering absolute customer satisfaction. In fact, we are committed to exceeding our customers' quality standards on every project.

Great team environment
We believe in encouraging growth and innovation. At Bay Ship & Yacht Co., we understand that people are our most valuable asset. Our core values of respect, quality, safety, teamwork and communication are what guide us everywhere we operate. As you can see, you will become the steward of one of our core values. We also enjoy a casual atmosphere.

Autonomy and support
As the subject matter expert for quality, you'll have the elbow room you need to succeed. At the same time, you'll have support from collaborative coworkers who understand the importance of quality.

Excellent compensation
In addition to a competitive salary, we offer a comprehensive benefits package including medical, dental and life insurance; paid time off; a 401(k) plan and more.

Keys to Success

Your technical expertise in quality assurance will be essential, but just as important will be your leadership and interpersonal skills. You should establish yourself as a resource to the various departments and crafts, one who can help them achieve goals. You'll find people to be open to improvement, and a collaborative approach almost always will work best. However, you also should be willing to be assertive as necessary.

To excel in this role you will approach internal teams with the same commitment to service that you bring to interactions with customers. We'll look to you to bring a strong sense of ownership to enhancing the department's and organization's reputation, remaining open to accomplishing new and different requests and exploring opportunities to add value.

In addition, in order to be an outstanding Quality Assurance Manager, you will:
  • Stay abreast of emerging trends and best practices in quality management.
  • Represent Bay Ship & Yacht effectively as you interact with external auditors and customers' quality assurance teams.
  • Remain willing to put on steel-toed boots and a hard hat to spend time in production areas observing, doing root cause analysis and looking for opportunities to improve.
  • Maintain open lines of communication with key contacts.
  • Manage multiple activities and priorities effectively.
  • Achieve goals independently and also contribute value as a team player.

About Us

A passion for quality

Bay Ship & Yacht Co. (BSY) was founded in 1977 by Bill Elliott with primary focus on the construction and repair of wooden ships. Bill traveled the country with his crew, instilling in them a deep respect for the sea and a passion for achieving the level of quality that ocean travel demands.

That passion endured as the company made the transition to repairing, conversion and the building of commercial and military vessels and superyachts, and today anchors our mission to always deliver absolute customer satisfaction through exceptional quality, service and on-time delivery to meet customer expectations.

Bay Ship & Yacht's commitment to quality construction and repair is widely recognized throughout the commercial vessel community. That reputation is well-known to a growing circle of experienced superyacht owners who have made Bay Ship & Yacht their company of choice, and to a group of buyers who recognize that the Bay Ship & Yacht experience has set the standard for others to follow.

Pictured: We have, for over 30 years, built boats in wood, composite, steel or aluminum, from 8' to 120', including row boats, fishing boats, sailing yachts, high speed and low speed power yachts, commercial vessels and historic sailing ships, all custom, all unique and all built to the exacting standards of the boatbuilder's craft.
Bay Ship & Yacht Co. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at jdibenedetto@dtoolbox.com.
You are protected by the Pay Transparency rule.
OR
Apply with